| Motor | 2 years from shipment date |
|---|---|
| Parts & harness | 12 months from shipment date |
| Fabric and frame | 12 months against manufacturing defects |
| What is covered | Motor failure, connector failure, frame defect |
| What is not | Damage from incorrect installation, accident, or modification |
| Claim process | Photo or video of the fault → replacement part shipped with your next order |
| Spare parts | Motor, bracket and harness kits available separately |
| Lead time (stock) | 7–10 days |
| Lead time (production) | [XX] days from deposit |
| Shipping terms | FOB Shanghai / Ningbo · DDP on request · air freight for samples |
| HS code | [HS code] |
Dealers, installers, private-label brands. We reply within 1 business day.
sales@evshade.com — include model year and expected volume.
+86 166 7565 7958
09:00–18:00 GMT+8 · 21:00–24:00 for US West Coast